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Work from Home Inbound Customer Service (State of Alabama)

Colony Brands, Inc. · Home, KS · 6 mo ago
Customer Service$14/hrPart-time

Work at Home

You can apply online at https://www.sccontactcenters.com/apply/work-at-home/. Please call us at 608-328-8480 if you have additional questions!

About the Role

Join a supportive team that values your time and effort. As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions.

Responsibilities

  • Maintain positive customer relations by addressing all types of product related concerns, including taking orders, verifying information, tracking packages, and answering customer questions.
  • Navigate through multiple systems and enter information using your keyboard including function keys while speaking with customers on the phone.

Requirements

  • Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
  • Processor AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
  • 8GB RAM or installed memory
  • 10GB of Free Hard Disk Space
  • Dedicated High Speed Internet: Internet Download Speed: 10.0 MBPS Internet Upload Speed: 5.0 MBPS Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Preferred Computer Requirements

  • PC or Laptop with: Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
  • Processor AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
  • 8GB RAM or installed memory
  • 10GB of Free Hard Disk Space
  • Dedicated High Speed Internet: Internet Download Speed: 10.0 MBPS Internet Upload Speed: 5.0 MBPS Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Other Requirements

  • Keyboard: Function Keys (F-Keys)
  • Wired USB Headset
  • Webcams are recommended (not required)
  • Dual monitors recommended (not required)
  • Minimum monitor size of 17+ inches recommended (not required)
  • External mouse recommended (not required)

Training Requirements

  • 1st Shift Training – 2 weeks (M-F), 8:30am-3:30pm CST
  • 2nd Shift Training – 2 weeks (M-F), 5:00pm-11:00pm CST
  • Weekend Training – 3 weekends (Sa-Su), 8:00am-4:00pm CST

Benefits

SC Data Center Inc., offers flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free.

Pay

Start at $14.00 per hour and earn upsell commission on top!

Schedule

Your next opportunity is just a few clicks away!

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