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Jobs · Customer Service · New Mexico

Customer Service - Work from Home

Torentify · New Mexico, United States · 4 days ago
On-siteCustomer Service$25–$45/hrFull-time

About the Company

GL1 is a consulting firm specializing in product testing and product development. The company partners with national and international brands, as well as market research firms, to conduct In-Home Usage Tests (IHUT) that collect real-time consumer feedback. These insights help businesses evaluate products, improve quality, support product certification, and prepare products for market launch.

About the Role

The Customer Service - Work from Home (Product Tester) role allows individuals to participate in paid product testing projects from home as independent contractors. Testers evaluate products, provide honest feedback, complete assigned testing activities, and document their experiences. The position offers flexible scheduling, weekly pay, and requires no prior experience.

Qualifications

  • No previous experience required.
  • Must be at least 18 years old.
  • Ability to work 15–25 hours per week.
  • Reliable internet connection.
  • Access to a computer.
  • Access to a smartphone or digital camera capable of taking photos.
  • Strong attention to detail.
  • Able to follow written instructions accurately.
  • Good communication skills are an advantage.
  • Honest, dependable, and self-motivated.

Skills

  • Customer Service
  • Product Testing
  • Consumer Feedback
  • Attention to Detail
  • Written Communication
  • Documentation
  • Time Management
  • Organization
  • Reliability
  • Critical Observation
  • Following Instructions
  • Problem Solving
  • Independent Work
  • Digital Literacy
  • Internet Research
  • Mobile Technology Usage
  • Review Writing
  • Data Collection

Requirements

  • Complete assigned In-Home Usage Tests according to project guidelines.
  • Read and follow the daily testing schedule and instructions.
  • Record testing activities through screenshots, photos, videos, audio recordings, or journals when required.
  • Use and care for test products responsibly.
  • Submit accurate and honest product feedback.
  • Participate in online surveys, mobile feedback, or private discussion groups when requested.
  • Write product reviews and complete all required documentation.
  • Maintain confidentiality when participating in research projects.
  • Commit to assigned testing schedules while working independently.

Benefits

  • Competitive hourly pay ranging from $25 to $45 per hour depending on the project.
  • Weekly payments via direct deposit or check.
  • Flexible work schedule.
  • Work from home.
  • No experience required.
  • No application fees or product purchase requirements.
  • Products and shipping provided at no cost.
  • Opportunity to work with national and international brands.
  • Learn about product development and consumer research.
  • Ideal for part-time, temporary, seasonal, or supplemental income opportunities.

Equal Opportunity

GL1 works with reputable market research companies that select participants based on project requirements and consumer demographics. Participation in all product testing programs is free, secure, and confidential, and applicants are considered based on project eligibility and research needs.

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