Word Processing Coordinator

Essentials

• Maintain e-mail for work requests and respond in a timely manner
• Log and prioritize work requests
• Complete the Request for Work form and record the request in the electronic log
• Prepare the end of shift status report
• Diagnose and troubleshoot problematic jobs
• Check workstations in the Conference Center to ensure equipment is working and that there are adequate supplies
• Handle conference room reservation requests
• Answer Computer Support hotline calls when they are not available
• Check with Distribution Center for remaining work and review the end of shift status report
• Distribute remaining work from previous shift to staff
• Check Conflicts database for active conflict requests
• Perform conflict searches during off-hours
• Monitor and resolve technical problems associated with work requests
• Check paper supply and order as necessary
• Monitor proofreading temps including a review of procedures and paperwork
• Check Word Processing equipment periodically: printers, pcs, mfps, and transcription hardware/software

Qualifications / Position Requirements

• Advanced level proficiency in Word, Excel, PowerPoint, Visio and Acrobat
• Considerable knowledge of and the ability to use computers and software applications currently being used at the Firm
• Effective communication and sound judgment
• Excellent attendance and punctuality
• Demonstrated ability to organize, direct, and perform high level coordinating duties in a manner conducive to full performance and high morale
• Demonstrated ability to identify problems and develop appropriate and feasible solutions
• Adequate interpersonal skills, including the ability to establish and maintain effective working relationships with others
• Must be able to work collaboratively with lawyers and business services professionals, demonstrating strong teamwork and a positive attitude
• Flexibility in daily schedule to accommodate unexpected situations
• Excellent written and verbal communication skills
• Maintain composure and able to cope with varied situations
• Ensure confidentiality of all the Firm’s and clients documentation and information

Education And/or Experience

• Minimum of 5 years of relevant work experience in a legal or financial word processing center
• High school diploma or equivalent

Pay

The expected base salary for this position ranges from $110,000 - 120,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, anticipated assignment, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.