Woodspring Suites St. Peters - Front Desk Agent
About the role
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja.
Key Skills/Responsibilities
- Guest Service Superstar: Bringing the warm vibes and top-tier service that make guests feel right at home.
- Communication Champ: Clear, confident, and smiling communication whether chatting with guests or coordinating with the team.
- Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
- Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.
Education & Experience
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Property Information
WoodSpring Suites St. Charles offers an extended-stay workplace designed for guests needing weekly or monthly accommodations. Team members support three suite layouts featuring full in-room kitchens with stovetops, microwaves, and full-size refrigerators. The property provides free Wi-Fi, free parking, 24/7 guest laundry, vending, and staff support, along with pet-friendly and non-smoking room options. It's a practical, efficiency-focused environment suited for staff who enjoy providing consistent, long-term comfort at an affordable rate.