Hotel Front Desk/on-site live in - WoodSpring Suites

Role Responsibilities

• Assisting guests efficiently, courteously and professionally at all times
• Maintain a high level of service and hospitality
• Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
• Post guest charges, collect payments and follow all cash handling procedures as required by Common Oaks Lodging
• Handle guest mail and messages with respect to privacy and professionalism
• Be a great communicator to various departments and management on guest comments and concerns
• Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
• Have full knowledge of hotel safety and emergency procedures

Qualifications

• A passion to serve others
• A keen sense of being proactive, responsive and caring
• A winning personality and high sense of responsibility

Benefits

(Full Time Associates only)

• Competitive wages
• Comprehensive benefit package including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities

About the role

We are looking for people that have a passion to serve others!

Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference.

We have a great company culture at Common Oaks Lodging where everyone is valued and treated with respect.

Why Common Oaks Lodging?

• Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun.
• We strive to hire the BEST associates in the market.
• We provide a great work environment for our associates and we strive to hire the BEST associates in the market.
• We do many fun things on property to stay engaged with our associates and show you we care about you.

Pay

$15.00 per hour

Schedule

Hourly rate is $15.00