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Front Desk Agent - Homewood Suites by Hilton- Poughkeepsie, NY

The Briad Group · Poughkeepsie, NY · 1 mo ago
On-siteManagement$17/hrFull-time

Summary of Position

First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.

Responsibilities

  • Work in fast-paced environment with lots of guest interaction
  • Demonstrate a true desire to satisfy the needs of others

Requirements

  • Earnings Range: Starting at $17.00 *Actual rate offered will be based upon job title, experience, location, and position.
  • Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required
  • Attention to detail and the ability to compile facts and figures
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
  • Ability to communicate effectively and courteously over the telephone and in person
  • Requires strong command of the English language to include speaking, reading and writing
  • In addition to general office equipment, you will regularly operate Briad systems and software

About the Role

About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group®, one of America's fastest growing hospitality companies.

Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams.

The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.

Qualifications

  • Customer service experience is required, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Must have a high school diploma or equivalent
  • An Accounting background is preferred but not required

Skills

  • Attention to detail
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Ability to communicate effectively and courteously

Benefits

  • Medical (for Full Time Associates)
  • 401(k)
  • Flexible schedules
  • Teammate Assistance Fund
  • Stability
  • Competitive Wages
  • Fun, Energetic Work Environment

Pay

  • Earnings Range: Starting at $17.00 *Actual rate offered will be based upon job title, experience, location, and position.

Schedule

  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays

Equal Opportunity Employer

We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

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