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Front Desk Agent - Homewood Suites by Hilton Southington

The Briad Group · Southington, CT · 3 mo ago
On-siteManagementFull-time

About the role

First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.

Responsibilities

  • Work in fast-paced environment with lots of guest interaction
  • Demonstrate a true desire to satisfy the needs of others

Requirements

  • Customer service experience is required, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Must have a high school diploma or equivalent
  • An Accounting background is preferred but not required
  • Keys to Success: Attention to detail and the ability to compile facts and figures
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
  • Ability to communicate effectively and courteously over the telephone and in person
  • Requires strong command of the English language to include speaking, reading and writing

Qualifications

  • Must have a high school diploma or equivalent

Skills

  • Customer service experience
  • Attention to detail
  • Effective communication skills

Benefits

  • Advancement Opportunities - We promote from within!
  • Medical (for Full Time Associates)
  • 401(k)
  • Flexible schedules
  • Teammate Assistance Fund
  • Stability
  • Competitive Wages
  • Fun, Energetic Work Environment

Pay

Keys to Success: Advancement Opportunities - We promote from within!

Schedule

Must have schedule flexibility for both AM/PM shifts, weekends and holidays

About us

If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group®, one of America's fastest growing hospitality companies.

Our mission

Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams.

Our formula for success

  • Building strong leadership teams

We Are An Equal Opportunity Employer

All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

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