Front Desk Agent - Hampton Inn Brentwood

About the role

The role involves providing exceptional customer service to guests at the hotel front desk, ensuring smooth operations, and handling various administrative tasks.

Responsibilities

• Welcoming guests and assisting with check-in/check-out procedures
• Processing payments and managing guest accounts
• Handling reservations and accommodating guest requests
• Maintaining cleanliness and organization of the front desk area
• Assisting with housekeeping and other support functions as needed

Requirements

• High school diploma or equivalent
• Experience in hospitality or customer service preferred
• Strong communication skills and ability to work independently
• Basic computer skills, including Microsoft Office

Qualifications

• Ability to work flexible hours, including evenings and weekends
• Passion for providing excellent guest experiences

Skills

• Customer service orientation
• Attention to detail
• Problem-solving skills

Benefits

• Comprehensive health insurance
• Flexible scheduling options
• Professional development opportunities

Pay

$18.00 per hour

Schedule

Variable schedule based on shift needs