WISe Clinical Supervisor

About the Role

The WISe Clinical Supervisor provides clinical oversight, direct supervision to all WISe therapists, and program leadership for the Vancouver WISe team. This role is the primary clinical authority for the WISe program, ensuring therapy services are delivered with fidelity to the WISe model and in alignment with Akin's mission, vision, and values. The supervisor is accountable for clinical quality, professional development, and performance of all WISe therapists, while ensuring the Vancouver program meets fidelity standards, service intensity benchmarks, enrollment targets, and utilization requirements set by contract and regulatory obligations. The position reports to and works closely with the WISe Program Director and may also provide direct clinical care as needed.

Responsibilities

Clinical Supervision & Therapist Development

• Provide regular individual and group clinical supervision to all WISe therapists in alignment with licensure requirements and WISe model standards.
• Use reflective, strengths‑based supervision to support therapist growth, wellbeing, and quality care delivery.
• Support clinical staff in reaching professional development goals and accruing licensure hours.
• Conduct performance evaluations, deliver timely feedback, and manage performance concerns through coaching and corrective action.
• Partner with the WISe Director on therapist hiring, onboarding, and team development.
• Cultivate an inclusive, psychologically safe team culture that honors diverse identities, perspectives, and lived experiences.

Clinical Program Oversight & Quality Assurance

• Oversee clinical programming quality on both scheduled and emergent bases.
• Ensure therapy services reflect best practices and WISe model fidelity through case consultation, record reviews, and documentation audits.
• Consult with clinical staff on complex assessment and diagnostic questions.
• Champion youth and family voice and choice across care plans and service delivery.

WISe Program Fidelity, Enrollment & Utilization

• Ensure the Vancouver WISe program meets fidelity, service intensity, enrollment, and utilization benchmarks per model standards and state contract requirements.
• Track program metrics, identify gaps or trends, and escalate concerns to the WISe Program Director.
• Drive continuous improvement when benchmarks are at risk, implementing workflow adjustments and corrective actions.
• Contribute to program evaluation and reporting as directed.

Performance Monitoring & Operations

• Monitor team performance against productivity standards, fidelity measures, and contract requirements.
• Reinforce SOPs and program standards across the team, ensuring consistent, compliant service delivery.
• Maintain accurate records and reporting in accordance with contract requirements.
• Serve as a member of the WISe program leadership team, contributing to site‑level strategy and goal setting.

Community Partnerships & Integration

• Build and sustain relationships with community partners and system stakeholders to support wraparound service delivery.
• Facilitate cross‑agency communication and coordination to improve family access and integrated care.

Crisis & After‑Hours Coverage

• Participate in rotating after‑hours on‑call, providing clinical consultation and supervisory support outside regular business hours.
• Support staff through crisis response, including safety planning and crisis management consultation.
• May provide direct clinical care in crisis situations, including screening, intake, assessment, and treatment.

Knowledge, Skills, and Abilities

• Knowledge of child, adolescent, and family development, and strong understanding of the WISe model and wraparound practice principles.
• Understanding of various treatment principles, evidence‑based interventions, and trauma‑informed approaches for children, youth, and families.
• Skill in complex clinical assessment and diagnosis, including experience with co‑occurring disorders, crisis intervention, and safety planning.
• Understanding of service provision to diverse socioeconomic and cultural populations, including those with complex needs.
• Strong data literacy – ability to read program metrics, identify trends, and translate findings into actionable quality improvements.
• Demonstrated ability to lead and develop teams with diverse identities and backgrounds, implementing inclusive practices across recruitment, supervision, and service delivery.
• Working knowledge of the principles of accessibility, inclusion, and belonging, with a track record of incorporating these values into decision‑making and team development.

Working Environment

• Moderate noise (business office with computers, printers, phones).
• Typical office lighting and temperatures.
• Moderate interruptions.
• Ability to work in a confined area and sit at a computer for extended periods.
• Limited travel to other site locations within the state.
• Hybrid working arrangements may be offered, subject to business needs.

Physical Demands

• Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Occasionally required to reach, stoop, and kneel.
• Close vision required for computer work.
• Regular, predictable attendance is required.

Minimum Qualifications

• Master's degree in the behavioral sciences or RN licensed in the state of Washington.
• Minimum of three years of experience in a mental health arena.
• Licensure as a mental health counselor, social worker, or marriage and family therapist in Washington.
• Department of Health license in one of the following: Social Worker, Marriage and Family Therapist, or Mental Health Counselor.
• Proof of CPR and First Aid Certification within 30 days of hire.
• One‑step Mantoux TB skin test prior to start (or documented proof of treatment/negative chest X‑ray if previously positive).
• HIV/AIDS and blood‑borne pathogens training within 30 days.
• Valid driver’s license and favorable driving record (no more than three violations in the past three years).

Preferred Qualifications

• Approved supervisor for mental health counselors in Washington.
• Experience with WISe or other wraparound program models and knowledge of WISe fidelity standards.
• Demonstrated experience tracking and meeting program metrics including enrollment, utilization, and service intensity benchmarks.
• Bilingual or multilingual abilities are a plus.

Pay

The target starting pay for this position is $71,669.52 – $85,995.52 per year, typically within the first half of this range. Actual offers will be based on individual qualifications and will not consider pay history.

Benefits

• Comprehensive benefits package.
• Competitive medical, dental, and vision coverage.
• Retirement benefits.
• Paid time off.
• Hybrid work flexibility where applicable.