Windows System Administrator 2

Essential Responsibilities

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manage IT system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
• Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
• Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Aid users in accessing and using IT systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

  Requirements

  • Minimum Ten (10) years’ experience as a System Administrator on programs and contracts of similar scope, type, and complexity.
  • Bachelor's degree in technical discipline from an accredited college or university.
  • In lieu of a bachelor's degree, four (4) years of additional System Administrator experience may be substituted for a total of fourteen (14) years of experience.

    Qualifications

    • DoD 8570 compliance with IAM Level 1 certification is required.

      Pay

      $160,000 - $180,000

      Schedule

      The schedule details may vary based on business needs.

      Benefits

      • Health, dental, and vision insurance
      • Paid time off and holidays
      • Retail benefits (including 401(k) matching)
      • Educational reimbursement
      • Parental leave
      • Employee stock purchase plan
      • Tax-saving options
      • Disability and life insurance
      • Pet insurance

        Original Posting

        02/23/2026 - Until Filled