Wimberley Dairy - Customer Service Rep - Full time

Responsibilities

• Stock and properly rotate products on a daily basis; maintain department and safety/sanitation standards.
• Stocks and rotates items as needed.
• Assists with inventory control; loads, unloads, and moves product.
• Organizes, cleans, and prepares back area for the night crew and incoming trucks.
• Organizes merchandise on pallets to make the department presentable to the public.
• Ensures integrity of shelf tags and signage in department; may create/prepare signage as needed.
• Maintains standards in shrink, safety, inventory control, and sanitation.
• Checks shipments for out-of-date and damaged product to ensure freshness and quality.
• Builds, stocks, maintains, and takes down store displays.
• Performs the duties of Customer Service Assistant as needed.
• Provides superior customer service.
• Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise.
• Merchandises product effectively; uses suggestive selling techniques to meet customer needs and build department sales.
• Cleans and sanitizes sales floor, display cases, prep areas, and equipment.
• Properly handles and maintains the operation of all equipment.
• Complies with departmental SOPs and store operating procedures.
• Beauty: Knowledge of beauty and cosmetic aids.
• Drugstore/General Merchandise: Prepares tags and signs as needed.
• Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks; prepares tags and signs as needed.
• Texas Backyard: Passion for outdoors; ability to complete Green Thumb training (H-E-B internal training).
• Entertainment: Knowledge in the audio/video field; knowledge of specialty products, movies, music, electronics, and video games.
• The responsibilities and essential functions outlined above describe the general nature and level of work assigned to