Dairy - Customer Service Rep - Part time - 12:30P-9P -

Responsibilities

• Stocks and rotates items as needed
• Aids with inventory control; loads, unloads, and moves product
• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Organizes merchandise on pallets to make the department presentable to the public
• Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
• Maintains standards in shrink, safety, inventory control, and sanitation
• Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
• Buils, stocks, maintains, and takes down store displays
• Performs the duties of Customer Service Assistant as needed

Customer Service

• Provides superior customer service
• Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise

Sales

• Mergandishes product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales

Food Safety / Sanitation

• Cleans and sanitizes sales floor, display cases, prep areas, and equipment
• Operates and maintains equipment safely
• Complies with departmental SOPs and store operating procedures

Beauty

• Additional Department-Specific Responsibilities / Pre-requisites: Knowledge of beauty and cosmetic aids
• Knowledge of Green Thumb training (H-E-B internal training)
• Passion for outdoors

Drugstore / General Merchandise

• Prepares tags and signs as needed

Grocery

• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Prepares tags and signs as needed
• Frequently be exposed to cold conditions
• Frequently be exposed to loud noise and wet conditions
• Must be able to lift 65 lbs, and manage in excess of 135 lbs

Texas Backyard

• Constantly* reach at waist, grasp
• Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
• Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists
• Occasionally be exposed to wet conditions and loud noise
• Frequently be exposed to ambient temperatures
• Must be able to lift 65 lbs, and manage in excess of 65 lbs

Healthy Living

• Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch
• Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
• Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements
• Occasionally be exposed to cold, loud noise, and wet conditions
• Must be able to lift 50 lbs, and manage in excess of 50 lbs