Taylor Dairy - Customer Service Rep - Part time
for each section heading. Use - for lists. Use
for prose.
We must preserve all substantive info, not invent. Remove boilerplate like cookie/navigation/legal/EEO etc. There's none. Also remove duplicated lines. Need to parse responsibilities: The posting includes "Responsibilities Job Summary: As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards." Then subheadings: Stocking: Key Responsibilities & Essential Functions: list items. Then Customer Service: list. Sales: list. Food Safety / Sanitation: list. Beauty: Additional Department-Specific Responsibilities / Pre-requisites: list. Drugstore / General Merchandise: list. Grocery: list. Texas Backyard: list. Entertainment: list. Then a paragraph about responsibilities not exhaustive.
We need to combine into a responsibilities section. Probably we can have a
for job summary, then
for each subcategory? Could group all bullet points under one list? But better to preserve subheadings? The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So only those headings allowed. So we cannot have subheadings like "Stocking:" inside responsibilities; we must embed them as prose or list items. We can include them as part of list items text.
Thus responsibilities section: Responsibilities
then a
for job summary paragraph. Then maybe a
with each duty as - . We'll need to extract each duty from the text.
Let's list duties:
From Stocking:
- Stocks and rotates items as needed
- Assists with inventory control; loads, unloads, and moves product
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Organizes merchandise on pallets to make the department presentable to the public
- Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
- Maintains standards in shrink, safety, inventory control, and sanitation
- Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
- Builds, stocks, maintains, and takes down store displays
- Performs the duties of Customer Service Assistant as needed
Customer Service:
- Provides superior customer service
- Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Sales:
- Merchandises product effectively
- Uses suggestive selling techniques to meet customer needs and build department sales
Food Safety / Sanitation:
- Cleans and sanitizes sales floor, display cases, prep areas, and equipment
- Properly handles and maintains the operation of all equipment
- Complies with departmental SOPs and store operating procedures
Beauty:
- Knowledge of beauty and cosmetic aids
Drugstore / General Merchandise:
- Prepares tags and signs as needed
Grocery:
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Prepares tags and signs as needed
Texas Backyard:
- Passion for outdoors
- Ability to complete Green Thumb training (H-E-B internal training)
Entertainment:
- Knowledge in the audio / video field
- Knowledge of specialty products, movies, music, electronics, and video games
Then after that: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations."
We'll include that as a
.
Now Qualifications section: Contains Age Requirement: 18+. Knowledge/Skills/Abilities: list items: Strong customer service skills - Required, Communication and interpersonal skills - Required, Reading and writing skills - Required, Planning and organizing skills - Required. Work Experience: (none explicit? maybe not). Education: HS Diploma or GED (or equivalent) - Required. Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire. Physical Demands & Working Conditions: a big block with department-specific physical demands. We need to preserve all that info. Could format as
with each bullet? The text includes many sub-department specifics. We'll need to extract each bullet.
Let's parse Physical Demands & Working Conditions:
It starts: "Function in a fast-paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Perform the following, based on your Department Beauty: Constantly* reach at waist, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** Drugstore / General Merchandise: Constantly* reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** Grocery: Constantly* reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists Frequently be exposed to cold conditions Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to loud noise, and wet conditions Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** Texas Backyard: Constantly* reach at waist, grasp Frequently stand, walk Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet conditions and loud noise Frequently be exposed to ambient temperatures Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** Healthy Living: Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements Occasionally be exposed to cold, loud noise, and wet conditions Must be able to lift 50 lbs, and manage in excess of 50 lbs**While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour dayIt is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 6/1/2019"
We need to preserve all that. Could break into with each department's physical demands as list items, plus the general statements.
Simplify: We'll create a with items:
- Function in a fast-paced, retail environment, performing detailed and precise tasks.
- Work with customers, staying attentive to their needs.
- Physical demands vary by department (see specifics below):
* Beauty: Constantly* reach at waist, grasp; Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements; Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms; Occasionally be exposed to cold, loud noise, and wet conditions; Demonstrate ability to lift 30 lbs, manage >30 lbs.
* Drugstore / General Merchandise: Constantly* reach at waist, pivot, grasp; Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/radial deviation, extend and flex wrists; Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist; Occasionally be exposed to cold, loud noise, and wet conditions; Demonstrate ability to lift 55 lbs, manage >65 lbs.
* Grocery: Constantly* reach at waist, pivot, grasp; Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/radial deviation, extend and flex wrists; Frequently be exposed to cold conditions; Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist; Occasionally be exposed to loud noise, and wet conditions; Demonstrate ability to lift 65 lbs, manage >135 lbs.
* Texas Backyard: Constantly* reach at waist, grasp; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet conditions and loud noise; Frequently be exposed to ambient temperatures; Demonstrate ability to lift 65 lbs, manage >65 lbs.
* Healthy Living: Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch; Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion; Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements; Occasionally be exposed to cold, loud noise, and wet conditions; Must be able to lift 50 lbs, manage >50 lbs.
- Definitions: Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.
- It is Partners' responsibility to never lift beyond their own safe lifting limit; if an item is too heavy, break it down or ask for assistance.
- Work environment characteristics are representative of those encountered
for prose. We must preserve all substantive info, not invent. Remove boilerplate like cookie/navigation/legal/EEO etc. There's none. Also remove duplicated lines. Need to parse responsibilities: The posting includes "Responsibilities Job Summary: As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards." Then subheadings: Stocking: Key Responsibilities & Essential Functions: list items. Then Customer Service: list. Sales: list. Food Safety / Sanitation: list. Beauty: Additional Department-Specific Responsibilities / Pre-requisites: list. Drugstore / General Merchandise: list. Grocery: list. Texas Backyard: list. Entertainment: list. Then a paragraph about responsibilities not exhaustive. We need to combine into a responsibilities section. Probably we can have a
for job summary, then
- for each subcategory? Could group all bullet points under one list? But better to preserve subheadings? The instruction: Use
- . We'll need to extract each duty from the text.
Let's list duties:
From Stocking:
- Stocks and rotates items as needed
- Assists with inventory control; loads, unloads, and moves product
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Organizes merchandise on pallets to make the department presentable to the public
- Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
- Maintains standards in shrink, safety, inventory control, and sanitation
- Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
- Builds, stocks, maintains, and takes down store displays
- Performs the duties of Customer Service Assistant as needed
Customer Service:
- Provides superior customer service
- Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Sales:
- Merchandises product effectively
- Uses suggestive selling techniques to meet customer needs and build department sales
Food Safety / Sanitation:
- Cleans and sanitizes sales floor, display cases, prep areas, and equipment
- Properly handles and maintains the operation of all equipment
- Complies with departmental SOPs and store operating procedures
Beauty:
- Knowledge of beauty and cosmetic aids
Drugstore / General Merchandise:
- Prepares tags and signs as needed
Grocery:
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Prepares tags and signs as needed
Texas Backyard:
- Passion for outdoors
- Ability to complete Green Thumb training (H-E-B internal training)
Entertainment:
- Knowledge in the audio / video field
- Knowledge of specialty products, movies, music, electronics, and video games
Then after that: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations."
We'll include that as a
. Now Qualifications section: Contains Age Requirement: 18+. Knowledge/Skills/Abilities: list items: Strong customer service skills - Required, Communication and interpersonal skills - Required, Reading and writing skills - Required, Planning and organizing skills - Required. Work Experience: (none explicit? maybe not). Education: HS Diploma or GED (or equivalent) - Required. Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire. Physical Demands & Working Conditions: a big block with department-specific physical demands. We need to preserve all that info. Could format as
- with each bullet? The text includes many sub-department specifics. We'll need to extract each bullet.
Let's parse Physical Demands & Working Conditions:
It starts: "Function in a fast-paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Perform the following, based on your Department Beauty: Constantly* reach at waist, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** Drugstore / General Merchandise: Constantly* reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** Grocery: Constantly* reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists Frequently be exposed to cold conditions Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to loud noise, and wet conditions Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** Texas Backyard: Constantly* reach at waist, grasp Frequently stand, walk Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet conditions and loud noise Frequently be exposed to ambient temperatures Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** Healthy Living: Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements Occasionally be exposed to cold, loud noise, and wet conditions Must be able to lift 50 lbs, and manage in excess of 50 lbs**While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour dayIt is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 6/1/2019"
We need to preserve all that. Could break into
- with each department's physical demands as list items, plus the general statements.
Simplify: We'll create a
- with items:
- Function in a fast-paced, retail environment, performing detailed and precise tasks.
- Work with customers, staying attentive to their needs.
- Physical demands vary by department (see specifics below):
* Beauty: Constantly* reach at waist, grasp; Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements; Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms; Occasionally be exposed to cold, loud noise, and wet conditions; Demonstrate ability to lift 30 lbs, manage >30 lbs.
* Drugstore / General Merchandise: Constantly* reach at waist, pivot, grasp; Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/radial deviation, extend and flex wrists; Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist; Occasionally be exposed to cold, loud noise, and wet conditions; Demonstrate ability to lift 55 lbs, manage >65 lbs.
* Grocery: Constantly* reach at waist, pivot, grasp; Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/radial deviation, extend and flex wrists; Frequently be exposed to cold conditions; Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist; Occasionally be exposed to loud noise, and wet conditions; Demonstrate ability to lift 65 lbs, manage >135 lbs.
* Texas Backyard: Constantly* reach at waist, grasp; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet conditions and loud noise; Frequently be exposed to ambient temperatures; Demonstrate ability to lift 65 lbs, manage >65 lbs.
* Healthy Living: Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch; Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion; Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements; Occasionally be exposed to cold, loud noise, and wet conditions; Must be able to lift 50 lbs, manage >50 lbs.
- Definitions: Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.
- It is Partners' responsibility to never lift beyond their own safe lifting limit; if an item is too heavy, break it down or ask for assistance.
- Work environment characteristics are representative of those encountered
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So only those headings allowed. So we cannot have subheadings like "Stocking:" inside responsibilities; we must embed them as prose or list items. We can include them as part of list items text.
Thus responsibilities section: Responsibilities
then a
for job summary paragraph. Then maybe a
- with each duty as