WIC Office Support Clerk (DOH/PHD#36936)

Why does the job exist?

The purpose of this position is to perform a variety of clerical duties in support of the Women's, Infants and Children (WIC) Nutrition program operations according to Federal and State policies and procedures. This position is paid to produce WIC caseload. Interviews are anticipated to be conducted within two weeks of certified list.

How does it get done?

• Maintaining effective and efficient WIC operations in the local health office by verifying eligibility documents for WIC services.
• Provide quality client services using constructs of Participant Centered Services (PCS) as required by United States Department of Agriculture (USDA).
• Perform clerical duties such as filing, typing, data entry, word processing, and other computer software applications; operate photocopiers, fax machines, and other office equipment, answer phones, make appointments, vendor monitoring, supply and pharmacy orders.
• Provide quality customer service satisfaction and protects the participants and WIC agency confidentiality.
• Demonstrates and supports WIC mission, vision and philosophy in delivery of all services and the ability to communicate and work with a wide variety of culturally diverse individuals.

Who are the customers?

• Pregnant, Breastfeeding and Post-partum women, infants and children - up to the age of five (5) years who qualify to participate on the WIC Program.

Minimum Qualification

• A High School Diploma or equivalent and three (3) months of general office experience.
• Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) months may substitute for the required experience.

Employment Requirements

• Must possess and maintain a valid Driver's License.

Working Conditions

• Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
• Lifting up to 50 pounds may be required.
• Services are provided in a clinic with diverse population, many who do not speak the English language.
• Monday through Friday, 8am-5pm.
• Travel to satellite offices, meetings, training sessions, and special events with the occasional overnight stay is required.

Supplemental Information

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Agency Contact Information: Marissa Polkovitz (505) 867-2291
Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.