Office Support Clerk

Qualifications

• 3 years experience in a customer service related function.
• Professional appearance and demeanor.
• Excellent communication skills; verbal and written.
• Ability to effectively work individually or in a team environment.
• Ability to multi-task.
• Lifting up to 55 pounds.
• Standing for long periods of time.
• Significant walking.
• Willingness to cross-train for other job functions.
• Ability to communicate tactfully, with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions.

Requirements

• Must be able to work Monday through Friday, 8am to 5pm on-site.
• Operate mailing, copy, postage, binding and fax equipment as needed to meet task requirements.
• Proficiently use computer equipment to type correspondence, file documents, perform data entry and word processing; sort mail and perform other administrative tasks as assigned.
• Complete shipping & receiving of business correspondence and office supplies.
• Order office, printer and copier supplies.
• Update employee location and distribution lists.
• Pick-up and deliver mail, parcels, copy jobs to end users.
• Lift large bundles of mail, overnight packages and shipment of paper.
• Handle time-sensitive confidential and, urgent documents and packages.
• Maintain copier/printer equipment; resupply paper stocks, remove and replace toner and ink cartridges, clear paper jams, etc.
• Consistently adhere to business and safety procedures and guidelines.
• Able to accept and apply direction from manager.
• Participate in cross training with other Offices Services staff.
• Maintain all logs and reporting documentation.
• Perform other job-related duties assigned supervisor or management.

Skills

• Customer service skills.
• Computer proficiency (typing, data entry, word processing).
• Equipment operation (mailing, copying, faxing, binding).
• Administrative tasks (sorting mail, filing, data entry).
• Inventory management (ordering supplies, updating lists).
• Physical tasks (lifting, standing, walking).
• Problem-solving and negotiation skills.