Westin Boston Seaport District - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident communication skills, both verbal and written, ensuring smooth interactions.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with quick thinking and smart solutions.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Located in Boston’s Seaport District, Westin Boston Waterfront features a vertical garden that purifies the air. Nearby attractions include the Institute Of Contemporary Art, Boston Convention Exhibitors Center, and Boston Children's Museum. Enjoy a restful night's sleep in the Boston Waterfront Westin's guestrooms, which feature a flat-screen TV, a coffee maker with Starbucks® Coffee, and a bathrobe. Start your day with a buffet breakfast at the on-site Sauciety restaurant.