Westin Boston Seaport District - Food & Beverage Manager OEM
About the role
Lead the charge and make every meal memorable. As our Food & Beverage Manager, you’ll spark smiles, keep the good vibes flowing, and help our team deliver top-notch service in a fast-paced hospitality environment. This position is an overtime eligible manager (OEM), with overtime calculated accordingly.
Responsibilities
- Serve as the captain of hospitality, ensuring every guest feels welcomed from lounge to banquet.
- Coach and train the team to ensure smooth operations and high service standards.
- Maintain compliance with grooming, safety, and certification standards (Food Handlers, Alcohol Awareness, CPR, First Aid, and more).
- Handle payroll, scheduling, and reports, tracking staff hours and productivity.
- Oversee food quality, presentation, and taste, while managing inventory and beverage purchasing.
- Create and execute fun promotions to enhance guest experience.
- Communicate effectively with staff and address guest requests or concerns promptly to ensure satisfaction.
- Analyze reports, attend meetings, and assist in various operational tasks as needed.
Requirements
- Minimum of 5 years’ progressive experience in hospitality, or a relevant college degree with related experience.
- Proficiency in Windows, spreadsheets, and word processing; strong financial and arithmetic skills.
- Supervisory experience preferred.
- Excellent communication, decision-making, and problem-solving abilities.
- Ability to stay composed and objective under pressure.
Benefits
After an initial waiting period, full-time employees are eligible for a competitive benefits package that includes:
- Daily Pay option (ask your recruiter for details).
- Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Income.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401k Retirement Plan.
About the location
Located in Boston’s Seaport District, the Westin Boston Waterfront features a vertical garden that purifies the air. Nearby attractions include the Institute of Contemporary Art, Boston Convention Exhibitors Center, and Boston Children’s Museum, all within walking distance. Guestrooms offer a flat-screen TV, Starbucks® Coffee, and a bathrobe. Start your day with a buffet breakfast at the on-site Sauciety restaurant.