Westin Portland Harborview - Front Desk Agent
Key Skills/Responsibilities
- Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel at home.
- Communication Champ: Clear, confident, and smiling communication skills, whether chatting with guests or coordinating with the team.
- Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart actions.
- Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.
Education & Experience
- High school diploma or equivalent.
- Experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
Benefits
- Competitive benefits package after an initial waiting period.
- Now offering Daily Pay!
- Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Income.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401k Retirement Plan.
Property Information
The Westin Portland Harborview offers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums, and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms features a stunning view of downtown, the harbor, or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure, and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.