Wellness Center Attendant

About the role

Responsible for working with members on personal fitness programs, performing regular member service and maintenance functions in the Wellness Center in a safe, enjoyable, and positive environment that promotes member wellness and engagement in accordance with YMCA policies and procedures.

Responsibilities

• Recommend and perform fitness evaluations for all members.
• Schedule wellness appointments and evaluations at necessary intervals.
• Phone no-show appointments to reschedule.
• Answers questions from members to support them in achieving their goals related to healthy living.
• Maintains working knowledge of wellness and trends to provide effective information and support to members.
• Responsible for maintaining and cleaning wellness center machines, equipment and floors.
• Responsible for daily cleaning tasks and deep cleaning tasks each week.
• Builds effective, authentic relationships with members; helps members connect with each other and the YMCA.
• Be alert, friendly and responsive to participants.
• Ensure a safe program environment.
• Follows YMCA policies and procedures; responds to emergency situations.

Requirements

• Ability to conduct wellness activities.
• Ability to perform all physical aspects of the position; including walking, standing, bending, reaching, and lifting.

Qualifications

• CPR with AED certification within 90 days of employment.
• Successfully complete the YMCA New Employee Orientation and Child Abuse Prevention Training within 60 days of employment.
• Obtain Y-USA Principles of Healthy Lifestyles within 180 days of employment.
• At least one year of experience in wellness preferred.

Skills

• Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
• Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
• Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and