Jobs · Customer Service · Minnesota

Wellness Attendant

Four Seasons · Minneapolis, MN · 4 wk ago
On-siteCustomer Service$20.26/hrFull-time

About the role

The Wellness Attendant will maintain cleanliness, set-ups and spa standards in the locker rooms, fitness, and pool areas, respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort, and comply with all Four Seasons’ policies and procedures.

What You Will Do

  • Set-up and maintain Spa including refreshments, locker rooms, fitness areas, indoor pool area, pre-treatment area and relaxation rooms.
  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
  • Assist guest to their appointments as they relate to the Spa services.
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Four Seasons Employee book.
  • Work harmoniously and professionally with co-workers and supervisors.
  • Provide guests with tours of the Spa and fitness center.
  • Provide the proper and safe operation of all fitness equipment including jacuzzi, steam room, sauna, weight equipment, free weights, bicycles, treadmills, elliptical and other items.
  • Work closely with Engineering and Housekeeping to keep Spa areas meticulously clean and fresh and resolve any potential and existing problems accurately and promptly.
  • Issue, stock and replenish towels, robes, toiletries, hydrating beverages, fruits and other items or amenities needed in the Spa areas.

What You Bring

  • Passion for the health and wellness industry
  • A superior sense of organization and ability to prioritize in a busy environment
  • High grooming standards
  • Very proactive personality
  • Punctuality
  • Great and honest smile
  • High school degree or GED

What We Offer

  • Wage: $20.26 per hour
  • Comprehensive health and vision insurance
  • Discovery nights at Four Seasons Properties around the globe
  • Holiday and vacation pay
  • Daily meals inspired by award-winning chefs
  • Uniforms and uniform care
  • Sick pay
  • Disability coverage and life insurance
  • Opportunities for career development and advancement
  • Rewards in support of their work-life balance:
    • Parking discounts
    • Staff lounge and cafeteria space with city view
    • Up to eight weeks of parental leave pay
    • Fur baby insurance
    • 401(k) retirement plan
    • Discounted accommodations at Four Seasons properties worldwide
    • Dental coverage available at a discounted rate

Learn More

Instagram: @FSMinneapolis
Facebook: https://www.facebook.com/FourSeasonsMinneapolis
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

We Are Four Seasons

Careers at Four Seasons Hotel Minneapolis
Candidates must have valid work authorization for the U.S.

EEOC is The Law

To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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