Welcome Desk Office Assistant (OPS Part Time)

The Welcome Desk Office Assistant position is a year-round role that includes working through holidays when the University is closed.

About the role

This position is primarily responsible for providing customer service to students and/or parents, answering telephones, and responding to general inquiries in the housing email inbox for multiple welcome desk locations. The role also involves accurate data entry, maintaining confidential student files, and assisting with department-wide events such as move-in, move-out, and orientations.

Our ideal candidate will possess excellent customer service skills, be detail-oriented and well-organized, and have the ability to work in a fast-paced environment.

Responsibilities

• Provide customer service to students and/or parents
• Answer telephones and respond to general inquiries in the housing email inbox for multiple welcome desk locations
• Perform accurate data entry
• Maintain confidential student files
• Assist with department-wide events such as move-in, move-out, and orientations
• Work through holidays when the University is closed
• Work in a fast-paced environment while remaining detail-oriented and well-organized

Schedule

Midnight to 8am on Saturdays and Sundays.

Requirements

• This position requires a background check
• May also require a credit check
• The holder of this position is designated as a Responsible Employee pursuant to their role under Title IX and must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse