Welcome Desk Office Assistant (OPS Full Time)

About the Role

This year-round position provides customer service at multiple welcome desk locations, including working through holidays when the University is closed. The role involves handling inquiries, data entry, and supporting department-wide events.

Responsibilities

• Provide customer service to students and/or parents
• Answer telephones and respond to general inquiries in the housing email inbox for multiple welcome desk locations
• Perform accurate data entry
• Maintain confidential student files
• Assist with department-wide events such as move-in, move-out, and orientations
• Work through holidays when the University is closed
• Operate effectively in a fast-paced environment while remaining detail-oriented and well-organized

Requirements

• High school diploma (or GED) and two years of experience directly related to the job functions
• Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience

Preferred Qualifications

• Excellent customer service skills
• Detail-oriented and well-organized
• Ability to work in a fast-paced environment

Schedule

Monday through Friday, 4:00 PM to Midnight.

Additional Notes

This position requires a background check and may also require a credit check. The incumbent is designated as a Responsible Employee under Title IX and must promptly report allegations of sexual misconduct, sexual violence, or child sexual abuse.