Welcome Center Gifting Agent

About the role

We are looking for a Welcome Center team member to help deliver exceptional experiences to our guests and clients through personalized promotional programs.

Responsibilities

• Assemble and distribute gifts for promotional packages and VIP amenities.
• Maintain and organize gift inventory and supplies.
• Collaborate with sales, marketing, and guest services teams to fulfill gifting needs.
• Ensure each gift is delivered on time, beautifully presented, and brand aligned.
• Track gifting activity in company software, manage stock levels, and assist with related tasks.
• Represent the brand with professionalism, positivity, and attention to detail.

Requirements

• Prior experience in hospitality, retail, customer service, or events (1 year preferred).
• Creative mindset with strong organizational skills.
• Comfortable using spreadsheets, company software systems, and basic office tools (Outlook, Word, Excel).
• Friendly, dependable, and detail-oriented team player.
• Ability to lift up to 25 lbs and move between departments as needed.

Benefits

• Amazing culture including team activities and unlimited coffee.
• Commission & Bonus Pay.
• Employee Assistance Program (EAP).
• Flexible schedule.
• Company Perks and Discounts.
• Financial Education and Resources.