Weekdays Dispatcher (Full Time: Kansas City, MO)

Main Duties

• Work directly with the call centers, customers, and citizens for light out calls
• Create work orders
• Communicate with field personnel regarding repairs
• Affirm the dispatch performance criteria of the contracts are met
• Aid in managing work order flow/scheduling for all maintenance contracts
• High customer service level required

Responsibilities

• Prepare certified payroll
• Handle monthly contract invoicing & reporting
• Manage inventory transactions (receiving, posting, etc)
• Assist warehouse with monthly inventory cycle counts
• Fill in on occasion to cover vacations and holidays

Employment Requirements

• Hours for the shift are 3pm – 11 pm, Monday through Friday
• Communicate clearly both verbally and in writing with all levels in the organization and with outside clients
• Must be a self starter, able to work with others and to handle multiple tasks
• Knowledge of certified payroll a plus but not required
• Proficient in the use of Microsoft applications (Excel, Word and Outlook)