DISPATCHER (FULL TIME)

Job Summary

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.

Essential Duties and Responsibilities

• Provides quality customer service to customers by providing one-on-one attention to detail.
• Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
• Determines, explains, and develops dispatcher logic and transporter activities. Transports patients when necessary.
• Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion tasks, and follows up on issues related to service and operations.
• Serves as a liaison between Patient Transportation and other departments.
• Assigns, collects, and distributes pagers. Monitors daily sign-in/out procedures.
• Develops and promotes positive customer service relationships with patients, patient family members, visitors, and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
• Resolves problems related to patient, visitor, staff, or employee complaints. Recommends solutions for ongoing or recurring issues.
• Performs other duties as assigned.

Enhance your quality of life through our comprehensive benefits:

• Medical/Dental/Vision Insurance
• 401K with Company Match
• Disability Insurance
• Life Insurance/AD
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace & Employee shopping program
• Pet Insurance
• And More…

Benefits

• Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Pay Range

$13.00 per hour to $17.00 per hour

Benefits

• SSC invests in our employees with training and growth opportunities.
• We are also excited to offer same day pay!
• At SSC we truly believe that our people are our greatest asset.

Company Information

• SSC Services for Education is a Nationwide Best in Class Facility Service Provider.
• We create clean, safe, and distraction-free learning environments for students of all ages.
• We set the stage for a meaningful career in educational facilities nationwide.

Qualifications

• Two years of prior customer service experience are required.

Contact Information

• We are hiring immediately for a full time DISPATCHER position.
• Note: online applications accepted only.
• Schedule: Full time schedule; Days and hours may vary. Late evenings and weekend availability preferred. More details upon interview.
• Location: TAMU Tarleton - 503 North Neblett Avenue, Stephenville, TX 76401. (Openings at other locations within school district available)

Company Commitment

• Compass Group is an equal opportunity employer.
• The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Equal Opportunity Employer

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Drug-Free Workplace

SSC maintains a drug-free workplace.

Company Information

• SSC & Compass Group: Achieving leadership in the facility service industry.