DISPATCHER (FULL TIME)

Job Summary

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.

Essential Duties and Responsibilities

• Provides quality customer service to customers by providing one-on-one attention to detail.
• Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
• Determines, explains and develops dispatcher logic and transporter activities.
• Transports patients when necessary.
• Directs the activity of the transport function and transporters, ensuring timely completion of tasks.
• Makes sure procedures related to availability and completion tasks are followed up on.
• Serves as a liaison between Patient Transportation and other departments.
• Assigns, collects and distributes pagers.
• Maintains daily sign-in/out procedures.
• Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff.
• Ensures accurate, timely dispatch of transport requests.
• Ensures maximum staff productivity.
• Solves problems related to patient, visitor, staff or employee complaints.
• Recommends solutions for ongoing or recurring issues.

Perks

Willing to train!

Fixed Pay Rate

$14.00 per hour.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• IDentify Theft Protection
• Pet Insurance
• Other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Application Information

Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position.