DISPATCHER (FULL TIME)
About the role
Crothall Healthcare is seeking a full-time DISPATCHER at Spartanburg Medical Center located at 101 East Wood Street, Spartanburg, SC 29303. Online applications are accepted only. The schedule is full-time, Monday - Friday, rotating weekends and holidays with varying hours. Prior dispatcher experience is preferred.
Responsibilities
- Provides quality customer service to customers by providing one-on-one attention to detail.
- Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
- Determines, explains, and develops dispatcher logic and transporter activities.
- Transports patients when necessary.
- Directs the activity of the transport function and transporters, ensuring timely completion of tasks.
- Makes decisions and resolves problems related to patient, visitor, staff, or employee complaints.
- Serves as a liaison between Patient Transportation and other departments.
- Assigns, collects, and distributes pagers.
- Maintains daily sign-in/out procedures.
- Develops and promotes positive customer service relationships with patients, patient family members, visitors, and staff.
- Ensures accurate, timely dispatch of transport requests.
- Ensures maximum staff productivity.
- Resolves problems related to patient, visitor, staff, or employee complaints.
- Recommends solutions for ongoing or recurring issues.
Requirements
Prior dispatcher experience preferred.
Qualifications
Willing to train!
Skills
N/A
Benefits
Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Pay
$17.00 per hour to $21.00 per hour
Schedule
Full time schedule. Monday - Friday, rotating weekends and holidays. Hours may vary. Further details upon interview.
Benefits
For full-time positions, additional benefits include Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs), and paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here or copy/paste the link below for paid time off benefits information.
Disclaimer
This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Application
Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Company Information
Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Crothall maintains a drug-free workplace.