DISPATCHER (FULL TIME)

Job Summary

Crothall Healthcare is seeking a full-time DISPATCHER to join their team at JFK Medical Center. The position offers a fixed pay rate of $20.00 per hour.

Essential Duties and Responsibilities

• Provides quality customer service to customers by offering one-on-one attention to detail.
• Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
• Determines, explains, and develops dispatcher logic and transporter activities. Transports patients when necessary.
• Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion tasks, and follows up on issues related to service and operations.
• Serves as a liaison between Patient Transportation and other departments.
• Assigns, collects, and distributes pagers. Monitors daily sign-in/out procedures.
• Develops and promotes positive customer service relationships with patients, patient family members, visitors, and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
• Resolves problems related to patient, visitor, staff, or employee complaints. Recommends solutions for ongoing or recurring issues.
• Performs other duties as assigned.

Benefits for Our Team Members

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Pet Insurance
• Other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Qualifications

No prior experience is necessary. Willingness to train is required.

Benefits for Full-Time Positions

• Full-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Company Information

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. Crothall maintains a drug-free workplace.