Web Operations Coordinator

About the role

The Web Operations Coordinator will play a key role in keeping our clients’ website accurate, up to date, and running smoothly. This role is responsible for routine content updates, cross-browser testing, SEO and performance audits, and light workflow automations.

Responsibilities

• Maintain and update website structure, including pages, forms, menus, and media assets
• Perform content updates to web pages and landing pages, including copy edits, image swaps, and layout adjustments
• Test and verify pages and integrations across browsers and devices following any updates
• Build, monitor, and document simple workflow automations
• Conduct regular SEO and performance audits and maintain logs for review
• Compile website performance data from analytics and CRM tools into monthly leadership summaries
• Monitor for site performance anomalies or automation failures and escalate as needed
• Support the maintenance of company AI tools and integrations
• Collaborate with IT on technical support, system updates, and troubleshooting

Requirements

• 1–2 years of experience in a web coordinator, web developer, or similar role
• Basic proficiency in HTML/CSS, familiarity with CMS platforms required (WordPress)
• Understanding of SEO best practices and performance auditing tools
• Experience with web analytics and CRM tools (Google Analytics)
• Exposure to workflow automation tools (Zapier)
• Basic understanding of cross-browser and device testing
• Proactive mindset with a willingness to flag issues without being asked
• Experience collaborating with IT or technical teams is a plus
• Familiarity with AI/Machine Learning is a plus

Qualifications

• Meticulous in your work, ensuring accuracy and quality in every project
• Thrives in a dynamic environment where priorities can shift
• A team player who appreciates a lighthearted culture (dad jokes welcome)

Benefits

• Comprehensive health insurance
• 401K with employer match
• Reimbursement for unlicensed professionals to obtain their license
• Paid Time Off (PTO)
• 14 paid holidays (including Christmas Eve through New Year’s Day)
• Opportunities for professional development and career growth
• Casual dress code (jeans and t-shirts encouraged)
• Supportive culture that values work-life harmony and employee well-being