Operations Coordinator

Key Job Responsibilities

• Event and Reservation Coordination (25%)
  • Cook up room reservations and scheduling processes.
  • Help out with planning and implementing meetings, workshops, trainings, and community events.
  • Handle room setup, audiovisual equipment, and event logistics.
  • Be there on-site to support events and solve operational issues.
  • Pass along facility policies and procedures to space users.
• Facility Operations and Space Support (30%)
  • Support daily facility operations and space management.
  • Do routine facility walkthroughs and report on maintenance, safety, accessibility, and operational concerns.
  • Coordinate facility service requests and communicate issues to the Assistant Director and service providers.
  • Help with room readiness, furniture arrangements, signage, inventory, and space presentation.
  • Keep facility documentation, operational procedures, and building records updated.
• Administration and Operational Support (15%)
  • Manage operational records, reports, scheduling systems, and inventories.
  • Assist with purchasing, invoice processing, supply management, and vendor coordination.
  • Support the implementation of operational procedures and workflow improvements.
  • Prepare reports and operational documentation as needed.
• Customer Service and Front Desk Operations (15%)
  • Act as a point of contact for visitors, community members, and university partners.
  • Give info about facility use, programs, and available resources.
  • Help welcome guests and ensure a positive user experience.
  • Support onboarding and orientation for facility users and student staff.
• Technology and Equipment Support (15%)
  • Offer basic support for audiovisual equipment, presentation technology, hybrid meeting systems, computers, and room technology.
  • Collaborate with campus technology support providers and vendors on technology troubleshooting.
  • Maintain technology inventories and assist with equipment setup and testing.
  • Guide users with basic technology orientation and operational guidance.

Qualifications

• Experience supporting facility, operations, events, or administrative functions.
• Experience with room scheduling and reservation systems.
• Experience supporting meetings, conferences, or community events.
• Familiarity with audiovisual systems, hybrid meeting technology, and basic technology troubleshooting.
• Experience coordinating with vendors, service providers, or building management personnel.
• Experience working in a community-based, university, nonprofit, or public-serving environment.
• Experience training or directing student employees or temporary staff.

Department

The UW-Madison South Madison Partnership (UWSMP)

Compensation

$27.00 per hour

Work Type

Full-time (40 hours per week)

Schedule

Core work hours are Monday through Friday, 9:00am-5:00pm. Occasional work outside core hours may be required.

Qualifications

• Associate's degree preferred.

Contact Information

Kory Breuer, HR Manager, kory.breuer@wisc.edu

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.