OPERATIONS COORDINATOR

Job Duties And Responsibilities

• Greet guests and answer incoming phone calls quickly, warmly, and professionally
• Ensure opening/closing checklists and walkthroughs are completed daily
• Cook and prepare food and beverages
• Coordinate special events, including member functions; participate in setup and teardown
• Oversee all cash boxes, registers, etc.; reconcile cash at the end of each shift
• Regularly assess the facility for overall appearance, supply needs, and safety; alert maintenance team as appropriate
• Absorb and supervise gym equipment sign-up and time limits
• Maintain current records (i.e. contact lists)
• Attend meetings as directed by supervisor
• Assist with other duties and special projects as assigned

Qualifications

• Experience in administration/reception and customer service preferred
• High School Diploma (or equivalent)
• Proficiency in administrative support – generally between 1-4 years
• Solid knowledge of Microsoft Outlook, Excel, and Word; intermediate skills a plus
• Conflict resolution skills
• Ability to meet deadlines and address time-sensitive issues
• Superior multi-tasking skills
• Excellent written and verbal communication
• Ability to provide high-level customer service with astute attention to detail and organization
• Must be a team player
• Ability to manage workflow amid shifting priorities
• Willing to learn

Special Position Requirements

• Must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy
• Essential Functions: Use standard office equipment, including: computer, phone, copier/scanner, etc.
• Be stationary for periods of time
• Relocate up to (25) pounds
• Travel to and from offsite locations
• Use standard kitchen equipment and supplies, including: appliances, tools, knives, (excellent knife skills required) and food/beverages

Schedule & Travel

• Thursday-Sunday from approx. 8:00 am-5:00 pm (schedule may vary based on business needs)
• This position may require occasional long hours to meet business needs