Operations Coordinator

Job Function and Responsibilities

The Operations job family leads all the business operations within a branch location or multiple branch locations within a defined geography and/or product group. General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization's branches, areas, and other geographic units and KOB groups.

Areas of Impact

• Delivers job responsibilities following a defined standard output or set of procedures.
• Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions.
• Problem solving: Problems and issues faced are routine and solutions are clear.
• Follows a well-established and familiar set of job activities and/or job process to solve a problem.

Location

Onsite in Conyers, GA

Schedule

Monday–Friday, 8:00 AM–4:30 PM

Pay

Starting at $18/hour, with higher pay available based on experience

Job duties

• Act within the scope of established objectives and policies to accomplish assigned goals.
• Under the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork.
• Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies.
• Facilitate customer credit memos with accuracy based on company guidelines.
• Work WMS Variance and Cycle Count Reconciliation.
• Develop or implement quality control programs.
• Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction.
• Review customer invoices for pricing and costing accuracy as well as freight billing and costing.
• Oversee the facilities of the operation to provide a safe and well-maintained work environment.
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.
• Participates in associate meetings and communicates any concerns to management.

Qualifications and requirements

• 1 - 3 years Ferguson experience is preferred.
• 1 - 3 years sales experience is preferred.
• Strong attention to detail and accuracy.
• Position to be based in Des Moines, IA.
• Self-motivated/goal oriented.
• Organization and time management skills.
• Excellent decision making and communication skills.
• Knowledge of Trilogie and Microsoft Excel a plus.
• Knowledge of WMS/HighJump prefered but not required.
• Ability to handle stress.
• Team player with good attitude.
• Understands importance of customer service.
• Willingness to help in other areas, besides operations, when needed.

Pay Range

Starting at $18/hour, with higher pay available based on experience

Benefits

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!