Web Experience Manager, WFS Global MKTG

Description

The Workforce Staffing Web Production team creates exceptional candidate experiences to attract and hire the hundreds of thousands of hourly team members who power Amazon's customer mission. We are looking for a hands-on Web Experience Manager to create, activate, and optimise web experiences for candidates seeking hourly jobs with Amazon.

Key job responsibilities

• Develop, publish, and manage online content using Amazon's CMS technology, partnering with stakeholders across Creative, UX, Strategy, and Engineering to deliver engaging, accessible web experiences for hourly hiring candidates
• Apply knowledge of HTML, CSS, UX/UI principles, and web accessibility standards (WCAG) to build, maintain, and quality-assure responsive career site pages and templates across devices and browsers
• Leverage analytics and performance data to identify improvement opportunities, inform content strategy, and implement enhancements — including SEO (Search Engine Optimisation) and lifecycle marketing integration with relevant partners
• Utilise AI tools to streamline quality assurance, accelerate repetitive workflows, and support data-driven decision-making, while managing projects, establishing ways of working, and maintaining documentation such as templates, SOPs, and CMS guides
• Partner with engineering teams to troubleshoot website issues, test new features, and serve as a liaison between business needs and technical solutions — communicating effectively across leadership, cross-functional partners, and direct requestors

Basic Qualifications

• 4+ years of professional non-internship marketing experience
• Experience with HTML, CSS, scripting languages, and DOM manipulation
• Experience with enterprise Content Management Systems
• Experience with project management and ticketing tools, such as Asana or JIRA
• Experience with web analytics tools, such as Adobe Analytics or Google Analytics
• Bachelor's Degree in a related field or 4+ years of equivalent professional experience
• Ability to manage competing priorities and deliver high-quality work under tight deadlines

Priorities

• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
• Experience managing content within a large enterprise CMS at scale, across multiple geographies and languages
• Experience with AI tools, agents, and automation workflows, to improve productivity and operational processes
• Experience with A/B testing, personalisation, and marketing automation
• Experience with web accessibility standards and WCAG compliance
• Strong written and verbal communication skills, with comfort presenting to larger audiences, including leadership

Company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Location

Seattle - 82,700.00 - 141,100.00 USD annually