Water Country - Park Services Host - International

Roles and Responsibilities

• Interact with guests and coworkers in a pleasant and inviting manner
• Provide exceptional guest service through assisting guests with their questions or issues
• Execute cleaning tasks as outlined in training and Standard Operating Procedures
• Sweep interior floors as well as outdoor walkways
• Ensure that all pathways are litter free
• Return food trays to food stands and maintain clean condiment and food line areas
• Maintain clean trash receptacles
• Ensure benches and flowerbeds are clean and free of debris
• Accurately and promptly report maintenance problems to the proper authorities
• Protect guests' belongings, deliver lost and found items immediately
• All other duties and special projects assigned by leadership

Language

Ability to read, write, and speak fluent English
Spanish or other bilingual language skills are a plus.

Education and Experience

No education requirements for this position
No previous work experience required

Requirements

• Must be at least 18 years of age to comply with NH Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess strong attention to detail and desire to keep park clean and presentable
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Must follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
• Ability to remain on feet for majority of the workday
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to see details of objects that are more than a few feet away

Working Conditions

• Frequent exposure to all outdoor and indoor areas of the park
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
• Constant repetitive motion
• High noise levels
• Flashing lights
• Highly populated areas
• Exposure to various cleaning chemicals
• Frequent interruptions and requests that may require reprioritization of activities

Team Member Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free entry to Water Country and select Herschend parks at no cost on your days off
• Invitations to exclusive company-sponsored employee events throughout the season