Warranty System Analyst

Duties And Responsibilities

• Review and approve submitted project files for warranty.
• Respond via telephone, email or formal writing to technical inquiries related to warranty, design and code requirements.
• Participate in job site visits to evaluate field conditions and offer necessary design options.
• As required, assist in updating specification and code approval guide materials
• Other special projects as needed.
• Other duties as assigned.

Required Knowledge/Skills/Abilities

• Essential Full Performance Knowledge: Construction and Architectural practice, International Building Code, Roof installation techniques
• Essential Full Performance Skills: Oral and written Communications, Interpersonal skills, Personal computer skills, Freehand or electronic developed illustrations, Self-starter with general supervision, Ability to organize and prioritize, Microsoft Word, Excel Spreadsheet and database management

Education And Experience

• Required: High School Diploma
• Preferred: Bachelor’s degree in related field, 2 years of relevant business experience

Working Conditions

• Fast-paced office environment
• Presentation skills (inter department and public)
• Occasional travel with Sales Reps, regional meetings, seminars, site visits, etc.
• Normal 8AM to 5PM hours with occasional extended hours

Additional Information

• This position typically operates during standard business hours, Monday through Friday, from 8:00 AM to 5:00 PM.
• Occasional flexibility may be required to accommodate meetings across time zones or address critical business needs.
• The employee is expected to comply with all company policies, including those related to data security, confidentiality, acceptable use of technology, and remote work standards.
• This is a fully onsite position.
• The employee is expected to be physically present at their designated work location during scheduled hours.
• In-person attendance is essential for collaboration, access to onsite resources, and the performance of job responsibilities.
• Employees must comply with all site-specific safety, security, and conduct policies.
• Periodic travel may be required for team meetings, training sessions, or company-sponsored events, with advance notice provided.
• Travel expenses will be reimbursed in accordance with the company’s travel and expense policy.