Warehouse Specialist
SunTech · Morrisville, NC · 3 wk ago
ManagementFull-time
Duties And Responsibilities
- Shipping Preparation: Process and prepare outgoing shipments in alignment with regulatory and company standards.
- Record Keeping: Verify shipment accuracy against packing lists, invoices, and shipping documents, ensuring high-quality and safe packaging. Maintain accurate shipping records in the ERP system and label shipments as required.
- Cordination: Coordinate with carriers to schedule and track shipments, resolve delivery issues, and support a positive customer experience.
- Collaboration: Work closely with Customer Service, Production, Receiving, and Inventory teams to ensure smooth order fulfillment.
Receiving Responsibilities
- Inspection: Receive and inspect parts and materials, confirming that incoming shipments match purchase orders in terms of items, quantities, and condition.
- Logging: Accurately log received materials into the ERP system, label as needed, and store items in the designated warehouse locations.
- Sorting: Sort materials by part and lot numbers, collaborating with Purchasing, Production, and Quality teams to resolve discrepancies or quality concerns.
- Quality Notification: Notify Quality or Engineering teams if incoming materials require inspection.
Inventory Responsibilities
- Assemble kits with parts and materials based on work orders and production schedules.
- Ensure all necessary components are accurately picked, packed, and labeled to meet company standards.
- Maintain accurate inventory records and assist with cycle counts.
- Report inventory discrepancies and support the resolution of stock-related issues.
- Monitor kit stock levels, ensuring adherence to established thresholds, and flagging potential shortages.
- Inspect parts and materials for defects or damage prior to kitting to ensure compliance with quality standards.
- Complete and maintain all necessary documentation for kitting and inventory processes, including labels, packing slips, and inventory logs.
General Responsibilities
- Adhere to all safety guidelines, Quality Management System (QMS) requirements, and continuous improvement initiatives.
- Recommend process improvements to increase the efficiency and accuracy of the shipping and receiving process.
- Complete all the required training and certifications as needed to perform inventory, shipping and receiving duties.
- Maintain open communication and collaboration with team members, supporting an environment aligned with SunTech Medical’s values of integrity, quality, and respect.
Key Competencies
- Strong organizational skills with a focus on detail and quality.
- Effective problem-solving abilities and adaptability in a fast-paced environment.
- Ability to work independently, manage time effectively, and contribute positively to team goals.
- Commitment to safety, quality standards, and continuous improvement.
- Customer-focused mindset, ensuring a positive experience for both internal and external stakeholders.
- Flexibility to adapt to changing priorities or production needs in a fast-paced environment.
- Clear and professional verbal and written communication skills for documenting processes and coordinating with teams.
Qualifications
- A high school diploma or equivalent; an associate degree or coursework in logistics, supply chain management, or a related field is a plus.
- 2+ years of experience in shipping, receiving, or warehouse operations, ideally within a regulated industry such as medical devices, pharmaceuticals, or electronics.
- Proficiency in ERP systems, Microsoft Office (Outlook, Teams, Word), with strong attention to detail for accurate record-keeping.
- Knowledge of packaging, labeling, and handling protocols for regulated products and a commitment to quality standards.
- Effective communication skills and the ability to collaborate across departments to resolve issues and maintain inventory accuracy.
Physical Requirements
- Ability to lift and move up to 35 pounds regularly.
- Regularly required to stand, walk, bend, reach, and perform tasks in a dynamic, fast-paced environment.
- Must follow all safety protocols and use any necessary safety equipment when handling materials.