Warehouse Operations Trainer (Onsite)

About the role

The Warehouse Operations Trainer delivers structured, end-to-end training across warehouse functions including Inbound, Outbound, Picking, Value-Added Services (VAS), and Inventory processes. This role ensures employees are trained through a structured methodology — Train → Hands-On Practice → Verify → Validate — to achieve safety, quality, and productivity standards. The Trainer partners with Operations to drive consistent process execution and continuous improvement.

Responsibilities

• Design and deliver structured training programs covering inbound receiving, put away, picking, packing, shipping, VAS tasks, and inventory control.
• Execute hands-on-floor training including WMS/RF scanning and material handling equipment guidance.
• Demonstrate full end-to-end warehouse workflows from receipt to shipment.
• Verify employee competency through skills assessments, productivity tracking, and quality audits.
• Validate sustained performance through follow-up evaluations (30/60/90-day reviews).
• Maintain training documentation, certification records, and SOP updates.
• Support new hire onboarding, cross-training, refresher training, and new process rollouts.
• Reinforce safety standards and operational compliance.

Qualifications

• High School Diploma or equivalent required; Associate degree in Supply Chain or related field preferred.
• 3+ years warehouse operations experience (Inbound, Outbound, Picking, Inventory).
• 2+ years experience in training, coaching, or lead role preferred.
• Strong knowledge of Warehouse Management Systems (WMS) and RF scanners.
• Experience operating material handling equipment (forklift certification preferred).
• Strong communication, coaching, and organizational skills.
• Ability to analyze performance metrics and drive continuous improvement.
• Knowledge of safety standards (OSHA familiarity preferred).

About the company

Joining us means discovering a career that’s challenging, supportive, and inspiring. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thriving on the innovative ideas this generates.