Warehouse Facility Trainer

About the role

As the Trainer - Facility Operations, you will be responsible for establishing structured accountability through the standardization of processes, ensuring consistent and comprehensive training for all operations associates. You will be accountable for ensuring compliance with audits, safety standards and company policies while contributing to the development of processes and procedures. You will report directly to the Director of Operations.

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Responsibilities

• Coordinates on-the-job operational training for new and existing employees
• Administers and monitors operations-specific training events; will conduct trainings one on one or with multiple employees at one time
• Utilizes, understands and is proficient with company Standard Operating Procedures (SOPs); ensures all employees are certified and recertified; ensures procedures are observed, implemented, and enforced
• Assists with identifying potential bottlenecks in processes and works with management team to resolve issues in a timely manner
• Reviews key metrics and objectives to ensure employees are completing assigned operational tasks
• Provides recommendations on performance management actions to leadership
• Establishes and monitors performance standards (e.g., Quality and Accuracy) for warehouse functions, including pick, pack, and ship; provides key data to leadership on employees regarding these areas
• Collaborates with employees and management when performing training activities
• Assists with audit compliance, as well as Gemba (lean management process observation) walks
• Responsible for conducting safety inspections and maintaining documentation in accordance with Occupational Safety and Health Administration (OSHA) and Wesco requirements
• Works with Wesco’s Quality department in developing and documenting warehouse processes
• Performs other duties as assigned