Warehouse Branch Manager

About the Role

Looking for an opportunity to lead a team, build customer relationships, and play a major role in a growing operation? Tidewater Fleet Supply/TNT Parts is seeking a motivated and hands-on Warehouse Branch Manager to drive branch success through strong leadership, operational excellence, and outstanding customer service. This is not a desk-only management role—we want someone who can lead from the front, support warehouse operations, assist customers, coordinate deliveries, manage inventory, and help grow branch sales. If you enjoy fast-paced environments, solving problems, working with people, and taking ownership of your location, this could be a great fit.

The ideal candidate will have experience in warehouse operations, parts sales, inventory management, and customer service within the heavy duty, automotive, fleet, or trailer industry.

Responsibilities

• Oversee daily warehouse operations including receiving, shipping, inventory control, order picking, and deliveries.
• Lead and support warehouse associates and drivers to ensure smooth branch operations.
• Route and coordinate deliveries to provide excellent customer service.
• Assist walk-in and phone customers with parts lookups, quotes, orders, and returns.
• Build strong customer relationships and help grow branch sales.
• Locate and source parts, including processing non-stocked buyouts when needed.
• Increase sales opportunities through cross-selling, up-selling, and promoting available products and specials.
• Maintain accurate inventory through cycle counts and inventory control procedures.
• Ensure warehouse organization, cleanliness, and safety standards are maintained.
• Train, coach, and develop associates while fostering a positive team environment.
• Identify operational improvements and help implement solutions that improve efficiency and customer satisfaction.
• Work closely with sales, warehouse, and delivery teams to ensure customer expectations are exceeded.
• Perform other duties and responsibilities as assigned.

Requirements

• Strong leadership and communication skills.
• Customer-focused mindset with a passion for service.
• Ability to multitask and thrive in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Experience in heavy duty truck parts, automotive parts, fleet, or trailer parts industry preferred.
• Warehouse, inventory, or branch operations experience preferred.
• Computer proficiency including Microsoft Office and business systems.
• Valid driver’s license with an acceptable driving record.

Physical Demands and Working Conditions

• Ability to lift, carry, push, or pull up to 75 pounds.
• Frequent standing, walking, bending, reaching, and warehouse activity.
• Ability to work in a warehouse environment.
• Ability to operate around warehouse equipment and delivery activity safely.

Benefits

• Stable and growing company with over 70 years in business.
• Team-oriented culture with opportunities for advancement.
• Fast-paced environment where your work makes an impact every day.
• Opportunity to lead operations while building customer relationships and growing the business.
• Competitive pay and benefits package.