Branch Manager
Queensborough National Bank and Trust Co. · Swainsboro, GA · 1 mo ago
SalesFull-time
Duties And Responsibilities
- Opens and closes the branch
- Maintains and stays abreast of security policies and procedures
- Maintains knowledge of branch policies and procedures with respect to approving checks and overrides
- Handles customer problems and complaints; counsels customers with special financial needs and requests
- Participates in activities for generating new business such as sales calls and special events
- Oversees the processing of overnight bags
- Processes teller work when necessary
- Supervises vault operations and procedures
- Leads the branch team to achieve all production goals set by management while providing quality service
Requirements
- High school diploma or equivalent
- Minimum 2 years of banking experience
- Experience in customer service and problem resolution
- Ability to manage multiple tasks and prioritize effectively
- Strong organizational and time management skills
- Excellent interpersonal and communication skills
- Ability to work independently and as part of a team
Qualifications
- Knowledge of banking products and services
- Understanding of bank policies and procedures
- Ability to handle customer complaints and provide solutions
- Proficiency in Microsoft Office Suite
- Strong analytical and decision-making skills
Skills
- Customer service
- Problem-solving
- Team leadership
- Financial analysis
- Banking product knowledge
Benefits
- Competitive salary
- Health insurance
- 401(k) plan
- Paid time off
Pay
- $50,000 - $60,000 annually
Schedule
- Full-time
- Monday through Friday, 9:00 AM - 5:00 PM