Wagering Coordinator

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view, believe diversity drives excellence, and innovate through mutual respect and collaboration.

About the role

Oversees the daily operations of the OTB. Compensation: $16 per hour.

Responsibilities

• Maintains a positive attitude and provides patrons with outstanding guest service, fast and friendly service.
• Assumes fiscal responsibility for teller’s initial bankroll and final return accountability.
• Completes all required cash draws or returns for tellers.
• Assists with cash removal from self-serve tote machines.
• Maintains proper inventory of currency/coin.
• Completes daily balance report.
• Uses tote file reports to assist with cash balancing.
• Stores daily paperwork as required by the Virginia Racing Commission (VRC).
• Updates daily operations logs.
• Ensures proper televising of race programs and Dish channel selections for all facility televisions.
• Works with other directorates to coordinate promotions/special race days.
• Resolves guest service issues.
• Assists tellers with problem solving and guest relations.
• Assumes the responsibilities of teller position as needed based on business volume.
• Maintains all office and service equipment.
• Resolves problems within the position's scope of authority and recommends courses of action for problems beyond scope.
• Keeps position supervisor informed of relevant activities.
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent.
• Cash handling experience strongly preferred.
• Other combinations of education and experience may be considered.
• Must obtain and maintain a valid racing license.

Skills

• Excellent verbal and written communication skills.
• Excellent attention to detail.

Pay

$16 per hour.

Physical Requirements & Working Conditions

• Required to sit/stand for extended periods of time.
• Frequently required to sit or stand; walk; use hands to finger, reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• May be required to lift up to 50 pounds.
• May be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, flashing lights, and smoke, depending on the assigned station and guest volume.

The physical demands described are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.