Scheduling Coordinator

Summary & Expectations

Utilizing scheduling software, properly align available providers with client schedules.
Collaborate with clinic operations on daily adjustments.
Assist treatment staff with updates to session information as necessary.
Ensure scheduled sessions properly align with authorization and credentialing.
Oversight supervision ratios on a weekly basis to ensure clinical quality metrics are met.
Cross train on other regions to provide additional support as necessary.
Meet weekly with the scheduling department and assigned clinics.
Respond to clinic requests and inquiries, escalating as necessary.
Passion for learning and a demonstrated ability to thrive in a continuous learning environment.

Qualifications

• High School Diploma or GED required, Bachelor’s Degree preferred
• Prior experience with internal scheduling software and process
• Ability to receive and deliver constructive feedback
• Experience in health care, health insurance, and medical terminology preferred
• Demonstration of professional behavior and strong interpersonal skills
• Appropriate discretion to maintain confidentiality
• Professionally skilled in verbal and written communications
• Meticulously organized
• Availability from 6:30AM-3:30PM, M-F