Scheduling Coordinator

Primary Responsibilities

• Create and maintain client and Care Professional schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
• Monitor, mediate, and accurately log all client and Care Professional activity utilizing the software system. Document and tag each log appropriately.
• Thoroughly review and orient each Care Professional to each individualized client assessment before scheduling an assignment between Care Professional and client.
• Schedule face to face Care Professional introductions.
• Thoroughly review client assessments on Orientation Day for new hire assignments.
• Coordinate and schedule training(s) and/or shadow shift(s) as necessary.
• Communicate all Care Professional and client issues with management to ensure problems are resolved in a timely manner.
• Recognize and capture opportunities to increase service hours for clients in scenarios to enhance and/or increase quality of care.
• Design, test and implement a responsive contingency plan that ensures 100% maintenance of Service Hours.
• Review & update Scheduling Standard Operating Procedure Manual (SOP) to ensure current processes are being followed.
• Update time sheets daily for review and approval by Management.

Secondary Responsibilities

• Participate as needed in all Care Professional meetings.
• Meet or exceed quarterly accountabilities.
• Perform all on-call duties.
• Provide caregiving services for clients upon request.
• Perform any and all other functions and responsibilities deemed necessary.

Education/Experience Requirements

• A high school diploma or GED.
• Scheduling experience (preferred).
• Valid driver’s license, current auto liability insurance and reliable transportation.
• The ability to work overtime when necessary.
• The ability to perform on-call duties as necessary.
• The ability to provide caregiving services (required).

Pay

$18.00-$20.00 per hour

Schedule

Monday through Friday 8:00am to 5:00pm

Benefits

• Paid Vacation/Paid Time Off
• Bereavement Pay
• Bonus Structure
• Delta Dental Insurance
• Vitable Primary Care Membership + MEC Plans
• Discounted Aflac insurance policies

Application

Please apply at https://forthworthtx.in-home-care-jobs.com/x/apply/a2snwhjt5md3/aa0 or call 817-427-5555.

Our Mission

We are committed to providing exceptional in-home care for every unique situation. With a servant's heart, we are honored to enrich the lives of our aging community and those who serve them. We replace uncertainty with loving support and compassionate care.