W09 - Admin Clerk 2

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. The posting includes Job Purpose, Essential Duties And Responsibilities, Additional Responsibilities, Qualifications, Education And/or Experience Required, Language Skills Sets, Mathematical Skills, Reasoning Ability, Computer Skills, Physical Demands, Work Environment, Employer Rights, Employment-At-Will. We need to map these to appropriate headings. We should not repeat job title. We need to preserve all substantive info. Remove boilerplate: Employer Rights, Employment-At-Will likely boilerplate. Also remove duplicated lines. Also remove cookie/navigation/legal/EEO etc. So we can drop Employer Rights and Employment-At-Will sections. We need sections: About the role (maybe Job Purpose). Responsibilities (Essential Duties And Responsibilities + Additional Responsibilities). Requirements (maybe Education And/or Experience Required). Qualifications (maybe Qualifications). Skills (Language Skills Sets, Mathematical Skills, Reasoning Ability, Computer Skills). Benefits, Pay, Schedule: none present, so omit. We also have Physical Demands and Work Environment: maybe could be under Requirements? Not exactly. Could create a section "Working Conditions" but not in allowed headings list. The allowed headings list includes only those specific ones; we should not create other headings. So we need to fit Physical Demands and Work Environment into one of the allowed sections, maybe under Requirements or Qualifications? But they are not exactly qualifications. Could put under Requirements? Might be okay. However instructions: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples, but likely we should only use those headings. It says "include a section ONLY when the posting has real, specific content for it". So we can create sections for those headings if we have content. For Physical Demands and Work Environment, there is no matching heading; we could omit them? But we must preserve ALL substantive information. If we omit, we lose info. Could we incorporate them into Requirements or Qualifications? Possibly under Requirements as "Physical Requirements" but heading would be Requirements, which is allowed. We can include subcontent under Requirements heading that includes education, experience, physical demands, work environment. That seems acceptable. Similarly, we could put Language Skills, Mathematical Skills, Reasoning Ability, Computer Skills under Skills heading. Thus sections: About the role (Job Purpose), Responsibilities (Essential Duties + Additional), Requirements (Education/Experience, Physical Demands, Work Environment), Qualifications (Basic office clerical skills, typing speed, experience, transportation/logistics experience), Skills (Language, Math, Reasoning, Computer). Benefits, Pay, Schedule omitted. We must not repeat job title. Use

• for any list of duties/requirements/benefits, and

  for prose. We need to preserve all substantive info, not invent or summarize away detail. So we need to keep details like "Enter customer orders and scan / index documents as required." etc. We need to format lists appropriately. Let's extract content. Job Purpose: "To accept and schedule customer orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Transport Operations Department." Essential Duties And Responsibilities list: - Enter customer orders and scan / index documents as required. - Schedule the pick ups and delivery of customer loads. - Properly document orders in computer and update customer contact information. - Maintain communications with customers regarding changes in pick up an delivery schedules and potential service failures. - Clearly understand goals, policies, and procedures of RJW. - Communicate customer problems, leads, and inquiries to the appropriate personnel. - Maintain confidentiality of company information. - Recommend improvements and implement approved improvements. - Update reports as required by operations manager and COO. - Assist local dispatcher in update of Tee Cards. - Other tasks as assigned by manager. Additional Responsibilities: - Positive telephone personality. - Capable of being trained to be 'Phone Assertive'. - Exceptional customer service skills. - Organizational and scheduling skills. - Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW. Qualifications (the section titled Qualifications): - Basic office clerical skills. - Must be able to type at least 40 wpm. - 1 -- 2 years of clerical experience. - Basic transportation / logistics experience. Education And/or Experience Required: - High School Diploma or general education diploma (GED) is preferred. Language Skills Sets: - Must be able to communicate, read, write, and speak English. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Mathematical Skills: - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. - Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Ability to determine "root cause" of problem and determine corrective action. Computer Skills: - To perform this job successfully, an individual must have knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software. Physical Demands: - Must be able to occasionally lift and/or move up to 25 pounds. - Must be able to activate phone systems utilizing keyboards and buttons. - Must be articulate and comfortable speaking in front of others. - Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion. - Frequently required to talk, hear, stand and walk. - Must be able to work in excess of continuous 8 hours when required. - Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time. - Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision. - Must be able to speak and communicate clearly over telephones. - Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances. Work Environment: - While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles. - The noise level in the work environment will range from quiet to moderately loud. We need to omit boilerplate: Employer Rights, Employment-At-Will. Now produce HTML. Structure:

  About the role

  Job Purpose: To accept and schedule customer orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Transport Operations Department.

  Responsibilities

  • Enter customer orders and scan / index documents as required.
  • Schedule the pick ups and delivery of customer loads.
  • Properly document orders in computer and update customer contact information.
  • Maintain communications with customers regarding changes in pick up an delivery schedules and potential service failures.
  • Clearly understand goals, policies, and procedures of RJW.
  • Communicate customer problems, leads, and inquiries to the appropriate personnel.
  • Maintain confidentiality of company information.
  • Recommend improvements and implement approved improvements.
  • Update reports as required by operations manager and COO.
  • Assist local dispatcher in update of Tee Cards.
  • Other tasks as assigned by manager.
  • Positive telephone personality.
  • Capable of being trained to be 'Phone Assertive'.
  • Exceptional customer service skills.
  • Organizational and scheduling skills.
  • Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.
  But note: Additional Responsibilities items could be separate list but we can combine. Better to separate Essential Duties and Additional Responsibilities? Could keep as one list; it's fine.

  Requirements

  We need to include Education And/or Experience Required, Physical Demands, Work Environment. We could have a

  for Education And/or Experience Required: "High School Diploma or general education diploma (GED) is preferred." Then a

  for Physical Demands and Work Environment combined? Might be better to separate but still under Requirements heading. We'll do:

  Requirements

  High School Diploma or general education diploma (GED) is preferred.

  • Must be able to occasionally lift and/or move up to 25 pounds.
  • Must be able to activate phone systems utilizing keyboards and buttons.
  • Must be articulate and comfortable speaking in front of others.
  • Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.
  • Frequently required to talk, hear, stand and walk.
  • Must be able to work in excess of continuous 8 hours when required.
  • Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
  • Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
  • Must be able to speak and communicate clearly over telephones.
  • Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.
  • While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles.
  • The noise level in the work environment will range from quiet to moderately loud.

  Qualifications

  • Basic office clerical skills.
  • Must be able to type at least 40 wpm.
  • 1 -- 2 years of clerical experience.
  • Basic transportation / logistics experience.

  Skills

  We need to include Language Skills Sets, Mathematical Skills, Reasoning Ability, Computer Skills. We could have subheadings? Not allowed; only

  for sections. So we can just list all under Skills heading as list items. But we need to preserve the categorization? Could keep as separate lists under Skills heading with maybe

  headings? Not allowed to use other headings. Could use

  to label each category inside Skills section. That's allowed: use

  for prose. So we can do:

  Skills

  Language Skills:

  • Must be able to communicate, read, write, and speak English.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

  Mathematical Skills:

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

  Reasoning Ability:

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.