W-2 Case Manager/FEP

About the Role

Grow with Purpose at Forward Service Corporation (FSC) and make a lasting impact on your community. FSC is a nonprofit organization dedicated to empowering individuals to overcome barriers, achieve financial stability, and reach their full potential. Since 1979, we’ve provided workforce development, training, and supportive services across Wisconsin. Our work is guided by a people-first philosophy, a strong commitment to diversity and inclusion, and a belief that every person deserves the opportunity to thrive. If you’re looking for a career where you can make a true difference—and feel great doing it—this is the place for you.

Position Overview

Position: W2 Case Manager/FEP
Location: Oshkosh, WI or Wautoma, WI

In this role, you will inspire hope for our program clients and work with them to build upon their strengths toward reaching their dreams. Responsibilities include eligibility determination, benefit issuance, case management, and community collaboration. The W-2 Case Manager/FEP promotes the Transition to Success (TTS) model and supports FSC’s mission through effective communication and exceptional client support.

Responsibilities

• Manages individual caseloads using a family-based, holistic approach.
• Determines eligibility for W-2 and related programs in accordance with program policies.
• Coordinates with community partners through the CARE Network to connect clients with services, including education, training, assessment, volunteerism, and employment.

Qualifications

• Associate’s degree or equivalent work experience.
• Minimum of two years’ experience in a related field.
• Excellent communication, organizational, and interpersonal skills.
• A genuine commitment to helping others succeed.

Benefits

• Competitive starting wage: $24.56/hr, with a $1/hour increase upon successful completion of training.
• 13 paid holidays, including Juneteenth and Indigenous People’s Day.
• Generous paid time off beginning at four weeks annually.
• Comprehensive benefits package, including HMO & Dental, 100% company-paid Vision, Life, and Disability Insurance, and a matching 401(k) plan.
• A professional environment with a strong culture of support and respect.

About FSC

At FSC, you will find more than a job—you will find purpose. If you are motivated by service, committed to growth, and ready to contribute to a meaningful mission, we encourage you to apply. We seek diversity, as differing perspectives lead to innovation. FSC is an equal opportunity employer and invites applications from candidates of all backgrounds. All qualified candidates will receive consideration for employment and promotion without regard to age, ancestry, arrest or conviction record, color, creed, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, or veteran status.