VP, Operations Enablement

Responsibilities

• Provide executive leadership for enterprise workforce planning and operational deployment capabilities supporting operational functions across the organization.
• Establish workforce planning strategies, forecasting methodologies, capacity models, and staffing optimization processes aligned to business demand.
• Develop scalable approaches to resource allocation, productivity management, staffing flexibility, and operational capacity planning.
• Partner with operational leaders to improve staffing effectiveness, reduce inefficiencies, and support service-level commitments.
• Oversee workforce planning tools, processes, reporting, operational planning disciplines, and deployment strategies.
• Ensure workforce planning capabilities support service level commitments, operational scalability, workforce continuity, and client delivery expectations.
• Create the systems, processes, governance structures, and organizational capabilities that improve workforce productivity, accelerate employee development, strengthen execution discipline, and support operational scalability.
• Lead through both direct leadership and cross-functional influence, ensuring operational teams have the tools, resources, processes, and infrastructure necessary to execute strategic priorities effectively.
• Establish repeatable frameworks that connect workforce planning, learning, process governance, project execution, and continuous improvement.

Qualifications

• Minimum of 10 years of progressive healthcare leadership experience, including leadership of large clinical and/or operational teams.
• Experience leading healthcare operations through growth, transformation, scale, or large-scale change.
• Demonstrated success building scalable operational infrastructure, governance models, systems, processes, and organizational capabilities.
• Experience developing organizational enablement functions such as workforce planning, learning and development, project management, operational excellence, process improvement, or change management.
• Proven ability to translate operational strategy into executable plans, measurable outcomes, and improvements in productivity, quality, efficiency, workforce utilization, or cost-to-deliver.
• Experience leading complex cross-functional initiatives involving multiple stakeholders and business functions.
• Experience supporting technology adoption, automation initiatives, or operational transformation efforts preferred.