VP, HLS Services Sales

About the role

We are looking for a proven, passionate, strategic sales leader in our AMER Professional Services Regulated Industries Operating Unit. As the VP of Professional Services Sales for Healthcare & Life Sciences (HLS), you will lead, scale, and inspire a sales organization composed of Regional Vice Presidents (RVPs), Account Partners (APs), and Associate Account Partners.

Responsibilities

• Exceed Operating Unit (OU) growth and bookings targets, ensure organizational health, and hit high customer satisfaction (CSAT) goals.
• Partner as a trusted peer with the delivery leadership organizations to ensure deals are realistically scoped, properly staffed, and commercially viable.
• Collaborate to bridge the gap between pre-sales vision and successful implementation, safeguarding both project margins and customer success.
• Conduct rigorous weekly forecast meetings, mentoring your leadership layer on strategies to drive closings, maintain data hygiene, and run the business effectively.
• Report clearly on sales activity and forecasts to Senior Sales Management.
• Lead and develop teams of qualified, customer-focused Account Partners, Associate Account Partners, and Business Managers.
• Mentor and develop the entire services sales team—including recruiting, hiring, training, pipeline management, opportunity management, deal reviews, performance management, and career planning.
• Navigate the team through Salesforce’s AI journey by demonstrating adoption and usage of tools and promoting innovation throughout the team.
• Fulfill the role of Professional Services Sponsor, as needed.
• Build deep, positive relationships with the License Sales (Core) and Alliances/Partner organizations that are instrumental to joint success and pipeline building.
• Help grow and maintain a healthy partner ecosystem to drive services sales, technology adoption, and successful deployment of Salesforce.
• Engage actively in the field, including traveling to customer sites, to clearly communicate Salesforce's solutions, regulatory compliance safeguards, and overarching business value for our key customers.

Qualifications

• 10+ years of sales experience, with a proven track record of leading teams in a technology sales environment.
• 5+ years of sales management and consultative selling experience.
• History of over-achieving quota (top 10-20% of company), in a similar enterprise software application organization, selling subscription-based products or high-value cloud professional services.
• Strong commercial acumen with a deep understanding of services delivery dynamics, including project risk assessment, Statement of Work (SOW) mechanics, and margin preservation.
• Proven ability to develop and maintain C-level relationships where you are recognized as a Trusted Advisor.
• A passion for and/or knowledge of CRM and AI enterprise solutions.
• Committed to building diverse teams.
• Strong, demonstrated written and verbal communication skills; excellent presentation and listening skills.
• Highly collaborative and excels in a highly complex, matrix environment working across both sales and delivery ecosystems.
• Team player with strong interpersonal skills.
• Ability to thrive in a fast-paced, unpredictable environment.