VP Capital Refresh

About us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation, and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

About the team

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

About the role

This role provides strategic leadership for all Data Center locations within a designated market or country. The position ensures seamless service delivery in line with SLAs, regulatory standards, and organizational goals, while driving operational standardization and innovation. The role manages workforce planning, financial performance, and acts as a key escalation point during incidents, collaborating closely with cross-functional teams such as Sales, CTO, DE&C, Finance, and HR. It is also responsible for customer relationship management, talent development, and direct oversight of significant CAPEX and OPEX budgets, with a strong emphasis on operational excellence and supporting organizational change.

Health and Safety

Safety isn't just a priority at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data are essential pillars of our commitment to excellence for our people, partners, and customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty.

Compensation and Benefits

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards contributions. Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position, determined by role, level, and geographical location. Individual pay is based on job-related skills, experience, and relevant education and/or training.

Compensation range: $275,000 annually.

• Medical, dental, and vision insurance
• Life and AD&D insurance
• 401k match
• Disability benefits
• Wellness and education benefits
• Employee stock purchase plan
• Paid time off and holidays

Responsibilities

• Accountable for the continuous and compliant operation of all Data Center sites within their market, ensuring services meet or exceed SLAs and regulatory requirements.
• Oversee workforce management, driving process optimization, and fostering a culture of innovation and operational excellence.
• Collaborate with cross-functional teams to align operational strategies with broader business objectives.
• Act as the primary escalation point during critical incidents.
• Manage customer relationships and support talent development.
• Directly responsible for large-scale CAPEX and OPEX budgets, ensuring financial targets are met and compliance is maintained.
• Implement organizational change initiatives effectively.
• Maintain a strong focus on customer satisfaction, stakeholder management, and continuous improvement.

Qualifications

• Master's degree (MBA preferred but not required).
• At least 15-20 years of experience in similar operational leadership roles within multinational organizations.
• Deep technical knowledge of data center operations, critical infrastructure, capacity planning, and security.
• Demonstrated success in leading and developing large cross-functional teams.
• Proven track record in financial performance management and process optimization.
• Experience handling OPEX and CAPEX budgets and financial reporting.
• Excellent management and leadership experience across multiple hierarchical layers.
• Business fluency in English and relevant local language.
• Ability to travel globally as required.
• Strong project management skills.