VP, Area Manager - Bergen County

Responsibilities

• Manage the achievement of the assigned branches' sales objectives
• Ensure quality customer service standards are attained
• Ensure compliance in strict accordance with federal, state, and bank policies
• Coach Branch Managers in effective leadership development

Requirements

• Dependability as it relates to absenteeism and tardiness
• Possess an excellent working knowledge of the core system, including but not limited to multi-faceted system navigation, procedures, and policies
• Plan and organize the execution of sales and service activities that support corporate goals and objectives
• Implement motivational sales programs; evaluate and monitor each program's effectiveness and make necessary adjustments
• Coach and develop branch managers to ensure each staff member is adequately trained to service and update customers on new products and procedures
• Motivate staff to work as an effective sales team to reach their full potential
• Ensure activities within assigned functional areas of responsibility to comply with State and Federal regulations
• Work with Branch Managers to create action plans which facilitate reaching assigned goals
• Support for the continuing development of subordinate managers and staff
• Develop sales plans and annual branch budgets in direct support of corporate goals and objectives
• Monitor and operate within the approved budget
• Manage appropriate staffing levels, conduct interviews, and make hiring recommendations
• Conduct performance appraisals and salary reviews of direct reports
• Keep abreast of developments in technology, management, sales, and sales delivery methods
• Participate in business calls and community activities to develop new business relationships and retain/expand existing relationships and promote the Bank's image
• Identify ways to involve partners from across the Bank's departments to meet customer needs

Qualifications

• Bachelor's degree in Finance preferred
• Five to seven years of management and customer service experience or an equivalent combination of education and experience

Education and Experience

Consider this description the foundation of your job, not its boundaries. Expect to participate in training sessions and activities not described here, which enhance customer service quality.