Volunteer Human Resources (HR) & People Operations Lead — US-Based

About the role

Crossing Party Lines is seeking a dependable, organized HR & People Operations Lead based in the United States to join the operational and leadership support structure. As the Apps and Agents team and organizational programs expand with volunteer engineers, designers, strategists, and researchers, grounded US‑compliant HR practices and a welcoming people‑operations framework are critical. You will steward the volunteer lifecycle—from recruitment and onboarding to engagement, dispute resolution, and compliance.

Responsibilities

• Oversee the end‑to‑end volunteer lifecycle, managing role postings, screening applicants, organizing interviews, and facilitating smooth onboarding and off‑boarding.
• Serve as the primary point of contact for volunteer support, inquiries, and team health check‑ins.
• Ensure basic US nonprofit volunteer compliance, maintaining volunteer agreements, confidentiality acknowledgments, and accurate operational records.
• Coordinate team schedules, check‑in cadences, and cross‑functional communications across different time zones.
• Facilitate constructive internal conflict resolution and feedback processes aligned with CPL’s core communication principles.
• Partner with organizational leadership to design lightweight retention, recognition, and volunteer appreciation programs.

Qualifications

• Based in the United States with practical experience in Human Resources, People Operations, Volunteer Coordination, or Talent Acquisition.
• Familiarity with US nonprofit guidelines and standard practices surrounding volunteer management.
• Strong interpersonal, active‑listening, and conflict‑de‑escalation skills.
• Ability to maintain strict confidentiality, professional boundaries, and organized documentation.
• Comfortable working in a distributed, remote environment using modern productivity tools.
• Approach a wide range of political viewpoints, backgrounds, and communication styles with neutrality, patience, and respect.

Skills

• Proficiency with Slack, Google Workspace, Zoom, and Airtable or Trello.
• Effective written and verbal communication.
• Organizational and project‑management abilities.
• Conflict resolution and mediation techniques.

Benefits

• Leadership experience running people operations for an active, multidisciplinary nonprofit and tech initiative.
• Meaningful involvement in building practical solutions to political polarization and civic disconnect.
• Direct collaboration with executive leadership and international teams across technical, product, and community disciplines.
• Executive and organizational references reflecting your contributions and impact.